Privacy Policy


Because your privacy is important to us, we do not pass, sell, or rent your personal information to third parties. You may remove your details at any time by sending an e mail to [email protected] or by tel +44 1844 238638.

Privacy policy

In accordance with EU Data Protection Directive (95/46/EC) and the EU Telecommunications Data Protection Directive (97/66EC) and in accordance with UK implementing legislation such as the Data Protection Act 1998, the Telecommunications (Data Protection and Privacy) and (Direct Marketing) Regulations1998, the Regulation of Investigatory Powers act 2000 and the Telecommunications (Lawful Business Practice) and (Interception of Communications) Regulations 2000.

This statement sets out the Star Villa Holidays policy with regard to the reasonable and acceptable collection, storage and processing of data which can identify users of this site. Should any elements of this policy change at a later date, we will publicise the amendments on the website.

When is data collected?

Star Villa Holidays collects data from our users throughout the site. We collect data that has been provided directly by the user (such as in registration pages and request forms) and also data collected indirectly (such as IP addresses and the use of cookies where permitted.). When the data is no longer required, it will be securely erased from our system.

Why is this information collected?

Star Villa Holidays collects data about our visitors and customers to gain a better understanding of how the site is being used so that we can continually improve the service we offer and the content of the site. We also, where permitted, use information provided in order to send our users further information and offers that may be of value to them from Star Villa Holidays. We may also contact users by post, e-mail, telephone (where permitted) with offers or information that we believe may be of interest.

Lawful disclosure

In certain circumstances such as a breach of the Star Villa Holidays Terms and Conditions or Privacy Policy, we may disclose information held about a user or their account to a third party nominated by law or their legal representative.

Site security

Star Villa Holidays cannot guarantee the security of data that users send to us over the internet and this is therefore undertaken at their own risk.

Accessing and updating personal information

Users may check any personal information that Star Villa Holidays may hold about them and make any amendments.

Users may withdraw any consent given to use information about them for whatever purpose and at any time. Simply e-mail us at [email protected]

Links and third party suppliers on Ocean Villas Luz

Please note that where there are links out to external websites or where you volunteer to supply information to third parties from the Ocean Villas Luz site, we cannot be held responsible for the privacy policies of these operators. Nor do we approve or endorse any material or information provided by these external sites.

Your acceptance of these terms

Star Villa Holidays are the UK agents for Ocean Villas Luz.  By using the Ocean Villas Luz website, users signify full acceptance of our privacy policy.

× How can I help you?